Operatorsown it.

Grand Forks, ND · (701) 314-9604

Fractional COO and Integrator leadership for founder-led companies, typically $5M to $150M, ready to scale beyond founder dependence.

Growth exposes the cracks.

  1. Founder bottleneck.Every important decision still comes back to you.
  2. Margin compression.Revenue is growing faster than operating discipline.
  3. Leadership gap.Managers supervise activity but do not own outcomes.
  4. Execution drift.The team agrees in the room and fragments afterward.
  5. System debt.Spreadsheets, inboxes and memory are carrying the operation.

Five ways to engage.

Operator Advisory

from $2,500/mo · 90-day minimum

When your team can execute and you need an operator's judgment on the constraint. We diagnose and direct. Your team executes.

  • Monthly 90-minute working session
  • Written operating constraint note
  • Async questions between sessions

Operational Diagnostic

from $7,500

A fixed-scope look inside the business that names the real constraint and the order to fix things in.

  • Economics, people and workflow review
  • Founder dependency map
  • Written findings and a 90-day plan

Embedded Integrator

from $10,000/mo

The operating counterpart who turns founder vision into priorities, accountability and cross-functional execution.

  • Runs the leadership meeting cadence
  • Owns scorecards and priorities
  • Holds department leaders accountable

Fractional COO

from $12,500/mo

Ongoing executive operating leadership without adding a permanent full-time COO yet.

  • P&L and margin discipline
  • Org design and decision rights
  • Systems, automation and multi-site consistency

90-Day Transformation

from $20,000

A focused engagement when one specific operational constraint needs to be fixed, start to finish.

  • Diagnose in 30 days
  • Install in 60
  • Transfer ownership by 90

The first 90 days.

Days 1 to 30

Diagnose

Economics, people, workflows, priorities, bottlenecks and founder dependencies.

Days 31 to 60

Install

Scorecards, meeting cadence, decision rights, accountability and priority ownership.

Days 61 to 90

Transfer

Stronger leaders, fewer recurring escalations, repeatable operating discipline.

Ongoing

Scale

Run the cadence, improve the economics, develop leaders, keep execution aligned.

Operating results.

3.8% to 23%

Margin is an operating system

A growing service business with shrinking margins installed service-level financial controls and client selection discipline. Net operating income went from about 3.8% to about 23%.

~40% / ~25%

Automation should remove work

Proposals, reminders, receivables follow-up, proof of service and dispatch moved into one system: about 40% less admin work and about 25% higher conversion.

-30%

The service overlay swap

In a FedEx Ground contractor operation, redesigned service territories cut vehicle downtime about 30% while the fleet grew from 27 trucks to more than 100 routes.

Results from specific operating contexts and time periods. They are not projections or guarantees for every engagement.

Scale past
yourself.

Start with a fit conversation. We identify the operating constraint, decide together whether we are the right partner, and recommend the right engagement. Or call (701) 314-9604.